Shipping & Returns
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
Please allow 2-7 business days for your order to be processed and packed with love and affirmations.
Orders are shipped out on a rolling basis as they’re ready.
Return & Exchange Policy
At The Cire Collection each candle and wax is hand-poured in small batches and each accessory item is hand-picked and inspected – both to ensure the quality you deserve.
Due to COVID we have temporarily paused any returns or exchanges and all sales are currently final. USPS prefers all lost item / damage claims be handled here by the customer directly. However, please contact us if you have any issues and we’ll do our best to make things right.